Jobs at CDW

Provides national technical presales leadership for NetApp storage, data management, data protection, cyber resiliency, hybrid cloud, and AI infrastructure solutions. Partners with customers, sellers, engineers, services teams, and NetApp to design architectures, conduct workshops, develop proposals and bills of material, support strategic sales opportunities, and communicate technical value. Acts as a NetApp subject matter expert, mentors field teams, maintains certifications, and develops reusable solution assets.

Develops and leads complex hybrid infrastructure solutions in a field-based technical pre-sales role. Provides customer consultation, architecture, optimization, assessments, proposals, RFP responses, and executive-level technical guidance. Builds strategic customer relationships, leads solution visioning, mentors technical teams, supports business development, and contributes to go-to-market initiatives. Requires extensive hybrid infrastructure expertise, strong communication and presentation skills, executive influence, and willingness to travel.

Sells cybersecurity services and products through strategic account planning, consultative selling, relationship development, opportunity management, forecasting, and full sales-cycle execution. Builds customer and partner relationships, achieves revenue and profit targets, coordinates internal security and services teams, develops market opportunities, supports events and thought leadership, and mentors entry-level executives. Requires extensive enterprise security sales or practitioner experience and mastery of at least seven security focus areas.

Provides Microsoft core infrastructure support for managed-services customers in a reactive break/fix environment. Troubleshoots Windows Server, Active Directory, domain controllers, Group Policy, DNS, DHCP, SCCM, endpoint management, Azure, and Microsoft 365 issues. Manages case queues, resolves incidents, documents solutions, communicates with customers, meets SLAs, participates in on-call support, contributes to infrastructure projects, mentors peers, and identifies customer needs.

Installs, customizes, upgrades, patches, maintains, and troubleshoots IBM z/OS and ISV products in managed mainframe environments. Supports disaster recovery, performance optimization, database and infrastructure administration, security, customer incidents, change control, and ServiceNow requests. Plans transitions and technical projects, develops automation scripts and documentation, supports proposals and service scoping, and mentors technical staff while maintaining customer relationships.

Designs and delivers Snowflake data architectures on AWS, including dbt-based data engineering and AI-enabled solutions. Leads RAG, vector search, embedding, semantic search, and analytics initiatives from proof of concept through production. Directs project teams, oversees solution quality and budgets, supports proposals and business cases, and serves as a trusted technical advisor to clients. Requires strong data engineering, governance, documentation, communication, and stakeholder-management skills, with travel as needed.

Provide customer-facing Microsoft infrastructure support in a case-based break/fix environment. Troubleshoot and resolve Azure, Microsoft 365, Windows Server, and related technology issues; manage cases, document resolutions, meet SLAs, collaborate with peers and Microsoft support, and participate in on-call coverage. The role also involves customer communication, technical documentation, mentoring, training, and identifying potential customer needs.

Develops and presents hybrid infrastructure solutions for federal and state/local government customers. Responsibilities include technical pre-sales consulting, solution architecture, assessments, service scoping, configurations and bills of materials, statements of work, sales strategy, customer and partner relationship management, and technical enablement. The role requires expertise across servers, storage, backup, virtualization, cloud, and AI technologies, along with mentoring other solution architects and traveling up to 25%.

Leads a managed services engineering team supporting mainframe environments. Oversees customer satisfaction, service-level agreement delivery, staffing, resource allocation, operational processes, continuous improvement, budgets, vendor relationships, and technical service optimization. Serves as product owner for assigned services, manages performance and development, coordinates strategic technology planning, and supports customer reviews and escalations. Requires mainframe expertise, consulting leadership, ITIL knowledge, process improvement skills, and the ability to manage complex customer and business priorities.

Develops and leads complex hybrid infrastructure solutions for federal and state/local customers in a technical pre-sales capacity. Provides architecture, assessments, optimization, advisory services, proposals, RFP responses, configurations, and bills of materials. Acts as a trusted customer advisor, leads executive technical discussions, supports sales and go-to-market initiatives, mentors technical teams, and maintains strategic relationships. The role requires extensive technical or pre-sales experience, government customer expertise, and travel up to 25%.

Leads CDW’s Salesforce MarTech services business, including growth strategy, sales pursuits, partner relationships, delivery oversight, financial performance, customer success, and workforce development. Builds and scales Salesforce capabilities across industries, oversees complex engagements, manages pipeline, revenue, margins, forecasting, and staffing, and develops delivery methodologies and talent. Requires executive leadership across matrixed teams, strategic customer and partner engagement, and extensive Salesforce consulting or delivery experience.

Design, implement, administer, and maintain Splunk environments across on-premises and cloud infrastructures. Responsibilities include upgrades, patching, system health monitoring, troubleshooting, data onboarding, log parsing, indexing, normalization, SPL query development, and creation of dashboards, reports, and alerts. The role partners with application and network teams to identify data sources and supports operational, security, and business analytics.

Develops and sells Dell-centric infrastructure solutions in a field-based technical pre-sales role. Responsibilities include customer assessments, solution architecture, technical health checks, SOW authoring, sales strategy, customer and partner relationship management, competitive analysis, technical enablement, marketing contributions, coaching, and training. The role focuses on Dell compute, storage, data protection, datacenter, and hybrid solutions while serving as a trusted technical advisor.

Leads strategic technology consulting engagements and advises clients on transformation, risk, and business objectives. Defines and governs enterprise integration architectures across ServiceNow and business systems, using APIs, workflows, data architecture, and security controls. Develops recommendations, roadmaps, executive presentations, and architectural standards; manages stakeholders, project governance, business development, and client relationships. Mentors consultants and designs secure, scalable, maintainable integration solutions across ServiceNow modules and enterprise technologies.

Leads accounting and financial oversight for cloud revenue, costs, margins, and related business models. Manages close processes, revenue recognition, controls, policies, audits, and U.S. GAAP compliance while partnering with Sales, Cloud Operations, Technology, and FP&A. Drives scalable process improvements, automation, analytics, and AI adoption, supports forecasting and profitability insights, and develops the accounting team.

Leads a technical presales team supporting security, business applications, and employee/customer experience opportunities. Responsibilities include coaching and mentoring, managing performance and coverage, partnering with Sales and Services on solution strategies, reviewing proposals and demonstrations, monitoring pipeline KPIs, improving presales processes, supporting go-to-market initiatives, and advancing team capabilities in security, cloud, data, AI, and software engineering.

Engineer AI-powered threat detections, automated response playbooks, and continuous adversary emulation. Apply machine learning and LLMs to security operations, conduct threat hunting and AI red teaming, map coverage to MITRE ATT&CK, and develop detection-as-code through CI/CD. Build production-grade Python integrations, measurable containment capabilities, and safe autonomous defenses with guardrails. Mentor security professionals and collaborate across threat response, cyber defense engineering, and platform teams.

Drives revenue growth by selling hybrid infrastructure services and solutions to public-sector, aerospace, and defense customers. Manages the full sales lifecycle, develops account strategies, builds customer and partner relationships, designs technical solutions, prepares BOMs and SOWs, and forecasts pipeline activity in Salesforce. Provides data-center expertise across VMware, HPE, Dell, and Cisco, mentors junior executives, supports industry events, and coordinates internal teams to achieve sales and profitability targets.

Owns AI opportunity intake, qualification, routing, and assignment operations. Manages CRM configuration, dashboards, KPI reporting, SLA tracking, data hygiene, audits, and lead-flow process improvements. Partners with business consultants, technical teams, revenue operations, and practice leaders to develop agentic workflow automation with human oversight. Routes qualified opportunities, resolves stalled or escalated leads, documents requirements, and uses performance data to improve routing accuracy, speed, and pipeline visibility.

Designs and delivers Microsoft Fabric, Azure AI, Power BI, and generative AI architectures for enterprise clients. Leads solution design, prototyping, implementation readiness, governance, quality assurance, and client enablement across complex engagements. Develops AI solution patterns including RAG, vector search, embeddings, semantic search, and prompt orchestration. Leads project and client teams, supports business cases and proposals, reviews technical deliverables, manages risks, and serves as a trusted technical advisor.