Jobs at Capital One

Conduct technology and cybersecurity audits for a global payment network, including risk assessments, control testing, cloud infrastructure, application controls, third-party management, and technology implementations. Document audit work, communicate risks and recommendations, track remediation actions, use data analytics, and collaborate with business partners and Audit teams.

Manage digital banking control-related initiatives, platform monitoring, risk and compliance processes, control testing, vendor oversight, remediation, and regulatory reporting. Partner with product, technology, data, risk, and compliance teams to improve operational controls, manage risk events, optimize processes, and deliver project outcomes.

Design, develop, and deliver digital, virtual, and classroom learning solutions for commercial teams. Consult with leaders and subject matter experts to identify performance gaps, create curriculum roadmaps, develop engaging scenario-based content, and measure learning outcomes. Manage projects independently, apply adult learning principles, improve workflows, and use AI, gamification, rich media, and rapid-development tools to enhance learner experiences.

Leads enterprise process transformation initiatives from scoping through implementation, manages process improvement teams, and advises executives on strategic change. Responsibilities include process redesign using Lean and Six Sigma, AI-enabled workflow automation, change management, governance, KPI development, business cases, and executive presentations. The role requires cross-functional leadership, people management, project oversight, and transformation experience in regulated financial services environments.

Leads regulatory risk, governance, remediation, and compliance activities for commercial underwriting and portfolio management. Advises senior leaders on commercial credit regulations, risk ratings, lending evaluations, regulatory reporting, documentation, examinations, and escalated findings. Partners with Commercial Risk, Credit Review, Audit, Regulatory Relations, and Fraud teams to maintain compliant processes, address regulatory changes, and manage complex initiatives.

Manage compliance and operational risk controls for Commercial Bank business teams. Responsibilities include assessing risks, monitoring and testing controls, analyzing data, improving control processes, ensuring accurate deliverables, driving corrective actions, and partnering cross-functionally to strengthen the control environment. The role requires strong communication, judgment, analytical skills, and knowledge of risk management frameworks.

Manage commercial treasury management products by defining strategy, delivering new features, partnering with technology and design teams, improving customer and associate experiences, and reducing operational risk. The role involves translating business needs into digital products, leading cross-functional teams, strengthening controls, and driving profitable, resilient solutions for commercial banking clients.

Own strategy and delivery for commercial treasury management products and features. Partner with technology, product, and design teams to create client-facing and associate-facing digital experiences, improve profitability, strengthen operational controls, reduce risk, and support banking operations. Lead cross-functional teams, translate customer and business needs into product solutions, and drive agile product development across treasury management platforms.

Conduct technology and cybersecurity audits covering cloud infrastructure, application controls, risk management, third-party management, and technology operations. Perform risk assessments, evaluate control effectiveness, analyze evidence and data, document findings, communicate results to management, track engagement budgets, and coach junior associates. The role requires expertise in cloud controls, cybersecurity risks, audit procedures, data analysis, and technology risk management.

Own product strategy and delivery for Commercial Banking products supporting loans, treasury, and capital markets. Partner with technology, product, and design teams to build digital platforms, improve profitability, strengthen controls, reduce operational risk, and deliver new features. Translate customer and business needs into resilient solutions while leading cross-functional teams and driving organizational alignment.

Manage commercial banking product initiatives by identifying customer needs, translating business strategy into digital product solutions, driving technology-enabled innovation, solving complex problems, mitigating product risks, and leading cross-functional teams toward organizational alignment and business outcomes.

Develops and executes internal executive communications strategies for Commercial Banking leadership. Advises senior executives, creates narratives, presentations, meetings, events, and digital/video content, and communicates business priorities, progress, and wins. The role balances strategic counsel with hands-on execution, change management, stakeholder engagement, and measurement of communications effectiveness using quantitative and qualitative feedback.

Develop and execute internal executive communications for Capital One’s Commercial Bank. Responsibilities include writing executive announcements, talking points, presentations, and strategic updates; managing intranet content; translating complex banking strategies into engaging narratives; tracking communication engagement metrics; and partnering with senior leaders, HR, Chiefs of Staff, and business teams to drive alignment and culture.

Own strategy and delivery for commercial lending products supporting loan servicing and banking operations. Partner with technology, product, and design teams to build scalable digital solutions, improve profitability, strengthen controls, reduce operational risk, and deliver customer-focused features. Lead cross-functional teams using data, business strategy, and modern product management practices.

Review and audit machine learning models and model risk practices across the enterprise. Partner with cross-functional teams to design, train, evaluate, validate, and implement ML and NLP solutions, using tools like Python, Spark, H2O, and AWS. Translate technical findings into business recommendations and assurance for stakeholders and the Audit Committee, while researching and applying emerging Generative AI and state-of-the-art methods.

The role involves leveraging technologies like Python and AWS to develop statistical and machine learning models, translating complex data insights into business goals, and working with a cross-functional team.