Jobs at Capital One

Lead and manage multiple cybersecurity, IT operations, and cloud audits across assigned portfolios. Develop audit plans, perform risk assessments, supervise audit teams, analyze data and test scripts, report findings, and maintain stakeholder relationships. Drive continuous monitoring, coach staff, and ensure timely delivery of high-quality audit work addressing cloud, application, and cybersecurity controls.

Develops and executes internal executive communications strategies for Commercial Banking leadership. Advises senior executives, creates narratives, presentations, meetings, events, and digital/video content, and communicates business priorities, progress, and wins. The role balances strategic counsel with hands-on execution, change management, stakeholder engagement, and measurement of communications effectiveness using quantitative and qualitative feedback.

Develop and execute internal executive communications for Capital One’s Commercial Bank. Responsibilities include writing executive announcements, talking points, presentations, and strategic updates; managing intranet content; translating complex banking strategies into engaging narratives; tracking communication engagement metrics; and partnering with senior leaders, HR, Chiefs of Staff, and business teams to drive alignment and culture.

Conduct technology and cybersecurity audits for the Global Payment Network, including cloud infrastructure, application controls, technology implementations, third-party management, and information security. Perform risk assessments, testing, data analysis, documentation, issue communication, and audit-action follow-up. Build relationships with business partners, leverage analytics, maintain quality and timelines, and coach team members.

Own strategy and delivery for commercial lending products supporting loan servicing and banking operations. Partner with technology, product, and design teams to build scalable digital solutions, improve profitability, strengthen controls, reduce operational risk, and deliver customer-focused features. Lead cross-functional teams using data, business strategy, and modern product management practices.

Prospect and sell Navigator Platform subscriptions and marketing solutions to auto dealers. Build relationships with dealer decision-makers, conduct product demonstrations, identify customer growth opportunities, and drive revenue and market share across assigned territories. The role requires strategic consulting, customer success focus, strong sales execution, and travel of up to 80% within the United States.

Manage commercial banking product management initiatives by identifying customer needs, translating business strategy into digital product solutions, driving technology-enabled innovation, solving complex problems, mitigating product risks, and leading cross-functional teams toward aligned business outcomes.

Manages and grows relationships with small-business customers across an assigned territory. Uses consultative selling to assess business needs, educate customers on payment solutions, increase card purchase volume, and identify expansion opportunities. Responsibilities include prospect outreach, appointment setting, customer engagement, spend analysis, product integration with purchasing and bookkeeping systems, CRM maintenance, and managing the full sales cycle.

Leads regulatory risk, governance, remediation, and compliance activities for commercial underwriting and portfolio management. Advises senior leaders on commercial credit regulations, risk ratings, lending evaluations, regulatory reporting, documentation, examinations, and escalated findings. Partners with Commercial Risk, Credit Review, Audit, Regulatory Relations, and Fraud teams to maintain compliant processes, address regulatory changes, and manage complex initiatives.

Own end-to-end digital product experiences supporting Commercial Banking sales and servicing. Drive automation, associate efficiency, data operationalization, and future AI-enabled innovation. Partner with Design, Product, Risk, and other stakeholders to identify investment opportunities, solve complex problems, manage product risks, and deliver streamlined, high-value solutions. Apply customer-focused, business-oriented, technology-driven, and transformational product management practices to grow and manage the commercial lending portfolio.

Supports Commercial Bank business continuity, operational resiliency, crisis management, and third-party risk activities. Responsibilities include managing continuity controls, challenging business quality reviews, administering continuity plans, reporting crisis impacts and key risk indicators, coordinating policy changes, supporting projects and senior leadership reporting, and assisting with audits and examinations.

Leads independent commercial credit reviews, transactional testing, targeted risk assessments, portfolio analysis, and credit policy evaluation. Identifies emerging risks and process gaps, communicates findings to executives and regulators, supports monitoring and business assessment reports, and partners with stakeholders across Capital One and Brex. Requires extensive transactional credit experience, strong financial analysis, leadership, communication, and risk management skills.

Manage loan origination and administrative processes, third-party reports, vendors, invoices, Salesforce records, agency documentation, compliance reviews, audits, certifications, and data quality. Lead process standardization, automation, AI-enabled reconciliation, mailbox triage, offshore team oversight, stakeholder reporting, and end-to-end projects. Serve as a data steward and maintain procedures, controls, workflows, and operational continuity for core loan processes.

Review and audit machine learning models and model risk practices across the enterprise. Partner with cross-functional teams to design, train, evaluate, validate, and implement ML and NLP solutions, using tools like Python, Spark, H2O, and AWS. Translate technical findings into business recommendations and assurance for stakeholders and the Audit Committee, while researching and applying emerging Generative AI and state-of-the-art methods.

The role involves leveraging technologies like Python and AWS to develop statistical and machine learning models, translating complex data insights into business goals, and working with a cross-functional team.

Lead policy development and governance for Commercial Bank risk; support regulatory change analysis, cross-border and country risk assessments, strategic reporting, operational excellence, continuity coverage, and stakeholder collaboration across Risk, Compliance, and Legal.

Lead product strategy and delivery for Commercial Bank offerings, partnering with technology, design, and cross-functional teams to build digital products, reduce operational risk, and improve profitability and associate enablement.