Jobs at Businessolver

Design, build, test, and deploy production software for an agentic chatbot platform across intake, orchestration, retrieval, answer generation, caching, and integrations. Deliver clean code, participate in sprint work, review merge requests, collaborate with product and architecture, mentor junior engineers, and contribute to design and delivery decisions to solve conversational AI problems within a benefits ecosystem.

Lead AI strategy execution as the senior product and operating partner to the Chief AI Officer. Manage AI initiative portfolio, governance, planning cadence, prioritization, cross-functional alignment, reporting, and decision support to ensure clear outcomes, risk management, and measurable value realization across product and platform teams.

Write, edit, and proofread benefits-focused employee communications across channels (guides, email, web, video scripts). Adhere to client style guides, understand client benefit plans, manage multiple projects via PM tools, maintain client artifacts, and consult with clients to apply best-practice consumer experience strategies.

Produce client-branded print, digital, and web communications (benefit guides, emails, postcards, landing pages) that follow brand standards. Configure BenefitSolver portals, collaborate on creative strategy, prepare files for fulfillment, manage Adobe brand libraries, track projects in PM tools, and support client communications across multiple projects.

Lead cross-functional CX teams to deliver and optimize benefits communication and engagement across a client book. Develop integrated communication strategies, monitor KPIs, manage escalations, identify upsell and renewal opportunities, enable best-practice adoption of tools (Sofia, MyChoice App), partner with sales/onboarding, and mentor staff to improve client retention and service delivery.

Manage multiple low-complexity client projects for Benefitsolver, coordinating cross-functional teams, timelines, budgets, and deliverables. Conduct discovery, create project plans and artifacts (AdaptiveWork, OneNote), facilitate meetings, escalate risks, and build client relationships while following SOPs and improving processes to enhance consumer experience.

Drive new business for Businessolver's national market by prospecting, qualifying, demoing, and closing opportunities. Manage opportunities end-to-end (proposals, pricing, contract/SOW negotiation), nurture leads in Salesforce, collaborate with broker partners and operations, and support implementation and cross-sell efforts.

Support HR and business leaders by researching, analyzing, and administering compensation programs. Conduct market and pay equity analyses, build compensation models, benchmark surveys, and present data-driven recommendations for salary structures, promotions, market adjustments, and variable pay programs.

Drive full sales cycle for Businessolver's SaaS benefits platform: prospect and cold-call enterprise employers, demo product, engage brokers and partners, build pipeline, close deals, coordinate with implementation, track activity, and attend marketing events and trade shows (travel up to 25%).

Lead end-to-end payroll data integrations during client onboarding: gather requirements, configure and test inbound/outbound payroll files, create technical specifications and mappings, collaborate with clients, payroll vendors, and internal teams, perform data validation and audits, and transition clients to ongoing operations.

Lead discovery and design of system build specifications for onboarding clients onto the Benefitsolver platform. Perform system configuration, data mapping and ETL design, validate technical requirements, create and execute test plans, coordinate with build analysts, communicate project status, and consult on best practices while identifying defects and proposing product enhancements.

Drive new business for MyChoice Accounts (consumer spending accounts) by selling to large employers (8,000+ lives). Build broker/partner relationships, manage full sales cycle, maintain pipeline and CRM records, present platform capabilities, attend industry events, and collaborate with sales support and marketing to exceed revenue targets.

Lead strategic engagement with 1-2 national brokerage firms, develop account plans, build multi-level relationships, co-design solutions and partnership constructs, support broker-influenced priority deals, align field selling motions, and provide product feedback to influence roadmap. Drive broker engagement, improved pipeline quality, and broker-sourced ARR through consultative, non-transactional partnership activities.

Implement and manage full lifecycle client data integrations for inbound HRIS and benefits conversion files. Gather requirements, configure files, establish secure transfers, oversee testing, coordinate clients/vendors, track project status, and transition integrations to steady-state while ensuring data accuracy and resolving defects.

Configure and validate benefits system builds, review and QA data, follow enrollment and implementation process flows, document processes, collaborate with internal partners, track productivity, escalate issues, and participate in training on new functionality.

Lead client onboarding projects for Businessolver's benefits SaaS: create and manage project plans, schedules, risks, dependencies and resources; communicate progress to clients and executives; delegate tasks; resolve issues; work with vendors; define success criteria; drive process improvements and act as PM subject matter expert.

Lead revenue marketing strategy to drive pipeline and conversion through integrated demand programs, ABM, analytics, and cross-functional collaboration. Own pipeline targets, mentor a revenue marketing team, optimize campaigns using data, and align messaging with sales to meet ROI and quota goals.