Teams at BuildOps

Own and govern the Professional Services delivery methodology, tooling, and escalation frameworks. Maintain portfolio health reporting, run RCA post-implementation, enforce PS tooling adoption, and develop implementation playbooks for different customer segments. Drive consistency across IMs and CSMs to reduce churn and improve go-live outcomes.

As an Install Base Account Executive, you will manage and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction. You will leverage communication and account management skills to drive revenue and product adoption, becoming an integral part of the sales strategy.

Lead discovery, design, configuration, testing, and validation of accounting integrations between BuildOps and customers' ERPs. Map GL/accounts/entities, build and execute test plans for AP/AR/POs/payments, reconcile data, troubleshoot discrepancies, document solutions, and advise customers on best practices to ensure scalable, accurate end-to-end syncs.