Teams at Benepass

Lead the design and build of an internal, company-wide AI platform: agents, retrieval/RAG, evals, workflow runners, and CI/CD integrations. Accelerate engineering SDLC with AI-assisted coding, testing, and quality gates, then generalize platform primitives across non-engineering teams for automation, observability, and safe production use.

The Senior GRC Analyst will enhance GRC operations, manage audit readiness and compliance, and collaborate across various teams for security policy and risk management.

Build and scale QA and enablement programs for email, chat, and phone support. Create scorecards, audits, calibration, coaching, and reporting. Own Help Center, macros, voice-and-tone standards, training, and AI-driven improvements to reduce contact rate and improve team performance.