Teams at Auto Club Group Insurance

Leads the design, development, deployment, and support of Workday integrations with third-party systems. Builds Prism Analytics pipelines, configures business processes and security, develops reports and dashboards, troubleshoots production issues, supports release cycles, and partners with HR, Finance, and IT teams. Provides technical leadership, project planning, estimation, budget oversight, and security-control support.

A rotational leadership program training future Car Care managers to run facility operations: customer service and sales, repair order processes, financial and inventory management, staff hiring/scheduling/coaching, safety compliance, and incident investigation. Trainees learn performance reporting, implement improvements, handle customer complaints, and ensure shop efficiency and service quality while developing technical automotive skills.

Manages homeowners catastrophe claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing policy coverage, reviewing damage estimates, determining claim values, negotiating settlements, approving payments, identifying recovery opportunities, and documenting claim files. The representative also handles referrals, sub-claims, contractor updates, and compliance with claim-handling standards and state laws.