Jobs at Auto Club Group Insurance

Leads the design, development, deployment, and support of Workday integrations with third-party systems. Builds Prism Analytics pipelines, configures business processes and security, develops reports and dashboards, troubleshoots production issues, supports release cycles, and partners with HR, Finance, and IT teams. Provides technical leadership, project planning, estimation, budget oversight, and security-control support.

A rotational leadership program training future Car Care managers to run facility operations: customer service and sales, repair order processes, financial and inventory management, staff hiring/scheduling/coaching, safety compliance, and incident investigation. Trainees learn performance reporting, implement improvements, handle customer complaints, and ensure shop efficiency and service quality while developing technical automotive skills.

Manages homeowners catastrophe claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing policy coverage, reviewing damage estimates, determining claim values, negotiating settlements, approving payments, identifying recovery opportunities, and documenting claim files. The representative also handles referrals, sub-claims, contractor updates, and compliance with claim-handling standards and state laws.

Manage the annual corporate and operational audit plan, including risk assessments, control testing, audit execution, workpaper review, findings, recommendations, and management presentations. Supervise and develop professional auditors, coordinate with external auditors, oversee special projects, monitor regulatory and control effectiveness, manage budgets and timelines, and improve internal audit methodologies across a multi-state organization.

Leads enterprise cloud and infrastructure initiatives across AWS and GCP, driving DevOps adoption, Infrastructure as Code, automation, security, scalability, observability, and cloud migrations. Designs and implements platforms, deployment processes, monitoring solutions, and high-availability architectures; mentors cross-functional teams; removes infrastructure impediments; conducts technology reviews and audits; and supports mission-critical Linux-based systems, middleware, databases, and containerized workloads.

Manage complex Michigan Personal Injury Protection claims from assignment through resolution. Responsibilities include coverage analysis, investigation, evidence gathering, damage evaluation, policy and legal review, settlement negotiation, payment approval, sub-claim creation, referrals, documentation, and claim closure. The role handles intermediate claims involving injuries and attendant care, coordinates with insureds, medical providers, attorneys, and insurance carriers, and may require travel, inspections, licensing, and occasional overnight stays.

Manage homeowners insurance claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing coverage and exclusions, reviewing damage estimates, evaluating financial values, negotiating settlements, approving payments, identifying subrogation and recovery opportunities, documenting claim files, and referring complex matters. The role requires applying insurance policies, state laws, construction knowledge, and claim-handling standards while delivering effective customer service. The position is remote, with occasional travel and potential inspections or repair-facility visits.

Manage Michigan PIP claims end-to-end: investigate facts, perform coverage analysis, evaluate damages and limits, negotiate settlements, approve payments, refer to other units, document files, and handle MCCA and attorney-represented claims.