Jobs at Auto Club Group Insurance

A rotational leadership program training future Car Care managers to run facility operations: customer service and sales, repair order processes, financial and inventory management, staff hiring/scheduling/coaching, safety compliance, and incident investigation. Trainees learn performance reporting, implement improvements, handle customer complaints, and ensure shop efficiency and service quality while developing technical automotive skills.

Manage daily general ledger accounting for cash receipts, disbursements, fixed assets, and tax compliance. Serve as Workday process owner for Expenses and Supplier Accounts, oversee payment operations, reconciliations, audits, controls, and year-end activities. Lead process improvements, system enhancements, budgeting, and a team of accounting staff while partnering with Finance, AP, Payroll, IT, and operational teams.

Manage and execute internal audits across a multi-state organization to strengthen controls, identify improvement opportunities, lead audit staff, coordinate with external auditors, present findings to management, and ensure compliance with laws, regulations, and professional audit standards.

Manage complex Michigan Personal Injury Protection (PIP) claims from intake through resolution. Conduct coverage analysis and investigations, evaluate damages and financial loss, negotiate settlements, approve payments, coordinate with attorneys, MCCA, and internal units, document and close files in claims systems, and handle catastrophic and attorney-represented claims requiring advanced legal and medical knowledge.

Lead projects reviewing complex insurance products, underwriting and vendor practices to improve profitability and quality. Perform audits, analyze data, build dashboards using GCP and Excel, recommend process improvements, collaborate with stakeholders, support investigations, and develop policies and reporting for underwriting quality assurance.