Teams at athenahealth

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Develop and execute go-to-market strategies for athenaOne, athenahealth’s flagship healthcare technology offering. Create portfolio messaging, sales collateral, customer stories, and commercial programs while coordinating with Product, Sales, Marketing, and Customer Success teams. Analyze customer feedback, competitive intelligence, seller insights, and commercial performance to improve positioning and market execution. Maintain cohesive messaging across athenaOne products and support recurring release updates and performance reviews.

Design and support ETL, data migration, transformation, import, export, and validation workflows for moving legacy EHR data into athenahealth systems. Build Python and SQL utilities, define source-to-target mappings, support HL7 and FHIR interoperability, validate EHI exports, investigate data quality issues, document processes, and collaborate with product, implementation, operations, sales, and engineering teams in a remote environment.