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Recently posted jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage end-to-end travel industry partnerships: identify and pursue new partners, activate and grow partner referrals and revenue, own partner account management, deepen executive relationships, and coordinate cross-functional teams to deliver a seamless partner experience supporting US expansion.
