Teams at Ahold Delhaize USA

Leads the enterprise operating model for onsite retail media and digital merchandising. Oversees campaign setup, trafficking, quality assurance, optimization, reporting, billing, and seasonal merchandising execution. Partners with brands, sales, account management, product, technology, analytics, and marketing teams to drive revenue, customer experience, and operational scalability. Builds governance, planning processes, platform roadmaps, and high-performing leadership teams while managing budgets, vendors, resources, and executive stakeholder relationships.

Leads technical delivery and third-level support for Manhattan Active WMS applications in a 24/7 grocery distribution environment. Translates business needs into requirements, partners with engineers on technical specifications and integrations, leads testing and implementations, manages production hypercare, oversees suppliers, performs root-cause analysis, and drives system stability and continuous improvement. Mentors analysts and supports mid- to large-scale IT initiatives with occasional off-hours support.

Manage store allocation transactions for assigned product groups and distribution centers. Monitor inventory, execute planned and seasonal allocations, build daily plans, track allocation status, support ad hoc requests, analyze exceptions, identify root causes, and coordinate solutions with brand, distribution, procurement, and IT partners. The role also requires reporting, supply chain analysis, and maintaining operational service levels across the retail network.