Jobs at AHEAD

Leads pre-sales network solution design and technical sales engagements for enterprise customers. Architects campus, wireless, data center, cloud, security, and SDN solutions; develops configurations, pricing, proposals, presentations, and business justifications; qualifies opportunities; partners with sales teams, vendors, and customers; maintains technical relationships; mentors junior staff; and serves as a network thought leader.

The Senior Specialty Solutions Engineer will focus on network and network security solutions, collaborating with sales teams and vendors to deliver tailored technologies for clients, while leading engineering efforts and mentoring junior members.

Build and operate cloud data capabilities, including ingestion pipelines, transformations, data models, curated data products, and data-quality controls. Use Snowflake, dbt, SQL, and Python to deliver governed data for analytics, applications, automation, and AI workflows. Implement testing, CI/CD, documentation, lineage, access controls, monitoring, incident resolution, and performance optimization. Collaborate with engineering, analytics, governance, security, and business teams in an Agile, product-oriented environment with active AI-assisted development.

Leads regional Client Operations through organizational design, people leadership, forecasting discipline, Salesforce governance, quote-to-cash oversight, margin protection, and sales partnership. Oversees operational risk, pipeline accuracy, financial close activities, partner programs, workflow improvements, and cross-functional initiatives. Ensures consistent governance and scalable practices across regions while supporting revenue growth and financial stability.

Leads client engagements involving CTEM, vulnerability management, exposure assessments, remediation strategies, secure architecture, and risk reduction. Responsibilities include analyzing security programs and environments, developing roadmaps, facilitating workshops, creating deliverables, presenting findings to executives, supporting business development, mentoring consultants, and improving security service offerings. The role requires extensive consulting experience, technical leadership, security certifications, strong communication, and expertise in complex enterprise environments.

Leads critical client escalations from initiation through closure, coordinating engineering, delivery, operations, and client success teams. Drives containment, root cause analysis, corrective actions, quality management, and continual improvement. Serves as the primary client advocate during high-visibility incidents, communicates with executives and clients, tracks resolution and satisfaction metrics, and presents performance insights to governance leaders. The role strengthens service delivery processes, prevents recurring issues, and promotes accountability and sustainable operational excellence.

Own and evolve AWS cloud infrastructure, CloudFormation, GitLab CI/CD pipelines, Datadog observability, security controls, automation, databases, and containerized workloads. Participate in on-call, incident response, troubleshooting, postmortems, cost optimization, and reliability improvements. Collaborate with software engineers to improve platform usability and mentor the team on operational excellence while supporting SOC 2 requirements and adopting AI-assisted engineering tools.

Own a product module across strategy, discovery, requirements, roadmap, launch, and lifecycle measurement. Partner with users, clients, designers, engineers, marketing, operations, and platform success to define solutions and deliver intuitive experiences. Conduct feedback sessions, validate problems, communicate roadmaps, identify AI opportunities, and drive measurable improvements in user behavior, business outcomes, and client experience.

Designs and governs production-grade agentic AI solutions across multiple squads. Translates business needs into architectures, roadmaps, requirements, security controls, and implementation plans; defines orchestration, integrations, workflows, and operational safeguards. Coordinates dependencies, technical debt, reusable patterns, and architecture governance while communicating tradeoffs to executives and stakeholders. Provides hands-on technical guidance, supports developer enablement, and directly manages engineers delivering enterprise AI and automation solutions.

Build and ship full-stack features for AHEAD’s Hatch and Unity platforms, owning work from user needs through design, implementation, testing, deployment, and support. Make architectural decisions, use AI development tools responsibly, lead code reviews, mentor engineers, collaborate with stakeholders, estimate work, manage technical risk, and help shape the engineering roadmap. The role uses Elixir and Phoenix while emphasizing adaptability, product thinking, software quality, security, and reliable delivery.

Designs, builds, secures, monitors, and supports scalable data platforms across public and multi-cloud environments. Develops batch and streaming pipelines, ELT processes, data lakes, warehouses, APIs, and integrations with transactional systems. Works with SQL and NoSQL databases and technologies including Spark, Hadoop, Databricks, Snowflake, Kinesis, and Lambda. Leads projects, presents to leadership, collaborates with clients and Scrum teams, troubleshoots issues, and enables analytics and machine learning initiatives.

Owns the architecture, development, deployment, reliability, security, performance, and ongoing evolution of the company’s Next.js and Payload CMS marketing website. Leads integrations across analytics, consent management, CRM, search, automation, and other marketing platforms. Establishes development and CI/CD standards, troubleshoots production issues, evaluates AI-enabled technologies, manages vendors, and translates marketing requirements into technical priorities. The role will eventually lead a dedicated Web & Marketing Platforms function.

Operates and supports customer cloud environments across Azure, AWS, GCP, and OCI. Responsibilities include monitoring, incident and request response, provisioning, access management, maintenance, troubleshooting, governance, documentation, customer communication, and ITSM execution. The role also uses scripting, automation, monitoring, and DevOps/SRE practices to improve operational consistency. Participation in after-hours and weekend on-call support is required.

Leads complex enterprise data, analytics, AI, cloud, and digital transformation engagements as the primary executive advisor. Owns client success, delivery quality, financial performance, governance, strategic direction, stakeholder relationships, and account growth. Leads executive workshops, steering committees, roadmaps, proposals, and solution development while mentoring consulting leaders and advancing practice methodologies, offerings, and delivery standards.

Provides senior technical leadership across complex data, analytics, AI, cloud, governance, and digital transformation engagements. Responsibilities include solution architecture, technical governance, engineering oversight, risk mitigation, technical discovery, executive presentations, mentoring, practice development, innovation, and business development. The role guides engineering teams, approves designs and deliverables, develops technical strategies, and ensures scalable, secure, maintainable solutions.

Leads AHEAD’s Specialist Solutions Engineering team, overseeing daily management, strategic technical direction, coaching, career development, performance metrics, partner relationships, customer engagement, presales processes, quoting, and collaboration with sales and delivery leaders. The role presents solutions to customers and partners, supports sales plays, develops resource capacity processes, and maintains alignment across presales, delivery, and customer stakeholders.

Drive enterprise adoption of AI services-led solutions by developing sales strategies, building pipelines, advising C-level stakeholders, designing tailored engagements, presenting solutions, negotiating contracts, and closing complex professional or managed services deals. Collaborate with consulting, delivery, presales, engineering, marketing, and customer success teams while contributing market insights, sales enablement, and thought leadership.

Leads enterprise organizational change management and transformation engagements, building durable change capabilities through Centers of Excellence, playbooks, manager-led practices, adoption metrics, and AI-enabled tools. Owns workstreams, client relationships, change strategies, stakeholder engagement, value realization, and roadmap development. Coaches junior consultants and client teams, supports proposals and practice development, and uses data to measure behavioral adoption and business outcomes. Requires Prosci ADKAR expertise, consulting experience, enterprise AI tool proficiency, and approximately 25% travel.

Lead architecture and design of CIAM and IAM solutions across customer, partner, and workforce use cases. Define reference architectures, integration patterns, and identity data models. Guide implementations (Okta, Auth0, Entra ID, cloud, CRM, ITSM), ensure security, scalability, compliance, and mentor teams while producing roadmaps and standards.

Own AHEAD’s VMware by Broadcom partnership GTM strategy and revenue growth, expanding annual revenue from approximately $700M to over $1B. Lead Broadcom relationships, identify new business opportunities, support strategic deals, coordinate international expansion, align cross-functional teams, track partnership KPIs and deal economics, and develop sales enablement and marketing programs. Provide executive reporting, prioritize initiatives, escalate issues, and drive accountability across sales, technical, marketing, delivery, operations, procurement, finance, and regional teams.