Jobs at Advocate Aurora Health

Processes medical-record release requests, verifies authorizations, protects patient privacy, and ensures compliance with HIPAA and applicable regulations. Uses OnBase and Epic to track requests, scan documentation, identify relevant records, and securely deliver information in requested formats. Provides customer service, explains request procedures, performs clerical duties, and maintains accuracy, confidentiality, productivity, and quality standards.

Processes and validates medical-record release requests, ensuring authorizations comply with HIPAA, legal requirements, and organizational policies. Safeguards patient privacy, identifies appropriate records, reviews scanned documentation, and releases information through approved electronic formats and portals. Uses OnBase and EPIC to track requests and scan authorizations. Provides customer service, performs clerical duties, and maintains accuracy, confidentiality, productivity, and quality standards.

Monitors contact center queues, staffing levels, service metrics, and workforce coverage. Analyzes call volumes, performance trends, schedules, and budgets; prepares reports and recommends operational improvements. Investigates issues, documents workflows and policy changes, supports process improvement projects, develops job aids, and trains teammates on operational systems. The role also coordinates with workforce analysts and contact center leadership to adjust staffing in real time.

Coordinates healthcare-related projects from planning through implementation, managing schedules, budgets, resources, vendors, communications, reporting, and post-implementation tracking. Supports project teams and leadership by monitoring milestones, deliverables, results, and expected benefits while maintaining project management processes and documentation.

Collects and processes blood and other patient specimens, performs phlebotomy and routine laboratory testing, registers patients, documents results, maintains equipment and supplies, and follows infection-control and safety procedures in a hospital laboratory.

Processes and indexes internal and external medical records into EHR systems, ensuring accurate patient, encounter, order, and document classification. Reviews charts for missing documentation and signatures, assigns deficiencies, supports provider record completion, and collaborates on chart corrections, privacy investigations, and quality reviews. Maintains document clarity and compliance with healthcare regulations, protects PHI, and serves as a support contact for clinicians.

Performs advanced statistical analyses and develops models, metrics, scorecards, and automated data processes to improve healthcare quality, patient experience, and cost. Designs research protocols, calculates sample sizes, supports grant proposals, writes statistical methods and results, prepares large databases for analysis, creates data visualizations, and collaborates with researchers on study questions.

Performs radiographic and fluoroscopic examinations under radiologist direction. Responsibilities include patient identification, documenting histories, preparing and administering contrast media, operating imaging equipment, positioning patients, consulting physicians, and maintaining departmental records. The role requires physical assistance of patients and effective communication with patients and hospital staff.

Performs CT examinations, verifies orders, prepares and assists patients, administers IV contrast, evaluates image quality, and supports radiologists during procedures. Maintains radiation safety, infection control, emergency response, documentation, equipment, and patient-care standards. Requires ARRT Radiology or NMTCB Nuclear Medicine certification, CT advanced registry within one year, and BLS certification.

Performs CT examinations, operates scanners and related equipment, administers IV contrast, evaluates image quality, assists with invasive procedures, provides basic patient care, follows radiation and infection-control protocols, and documents procedures in clinical systems. Handles emergency situations, equipment concerns, patient transport, and rotating shifts, including weekends, holidays, and call rotations.

Performs CT examinations, operates scanners and related equipment, administers IV contrast, evaluates image quality, supports invasive procedures, provides basic patient care, and follows radiation, infection-control, and safety protocols. Reviews orders and clinical histories, documents procedures, assists during emergencies, maintains equipment and supplies, and works rotating shifts, weekends, holidays, and call. Requires ARRT or NMTCB credentials, CT registry eligibility, and BLS certification.

Performs specimen accessioning, registration, labeling, processing, sorting, and delivery in a hospital blood bank laboratory. Prepares solutions, reagents, and supplies; operates laboratory equipment; answers phones and paging systems; and follows CAP quality and safety requirements. The role involves rotating weekends and holidays, varied hours, biohazard exposure, and standing, walking, lifting, and other physical demands.

Provides outpatient pediatric metabolic nutrition care, including nutritional assessments, medical nutrition therapy, counseling, education, care-plan documentation, and collaboration with multidisciplinary medical teams. Monitors patient progress, adjusts nutrition interventions, supports family learning, contributes to staff training, and shares nutrition research findings. The role serves pediatric patients and requires Registered Dietitian credentials and applicable state licensure.

Performs radiographic and fluoroscopic examinations under radiologist direction. Responsibilities include verifying patient identity, documenting histories, administering contrast media, positioning patients, operating imaging equipment, consulting with physicians, and maintaining departmental records. The role requires physical assistance of patients and effective communication with patients and hospital staff.

Performs radiographic and fluoroscopic examinations under radiologist direction. Responsibilities include verifying patient identity, documenting histories, administering contrast media, positioning patients, operating imaging equipment, consulting physicians, and maintaining departmental records. Requires graduation from an ARRT-recognized radiologic technology program, registry eligibility with completion within one year of hire, and CPR certification. This PRN role provides weekday coverage as needed and involves physically assisting patients and handling equipment.

Performs radiographic and fluoroscopic examinations under radiologist direction. Responsibilities include confirming patient identity, documenting histories, preparing and administering contrast media, positioning patients, operating imaging equipment, consulting physicians, and maintaining procedure records. The role requires patient assistance, accurate communication, and compliance with departmental standards. This is a part-time PRN position at the Charlotte Rea Farms location.

Performs radiographic and fluoroscopic examinations under radiologist direction. Responsibilities include verifying patient identity, documenting histories, administering contrast media, positioning patients, operating imaging equipment, consulting physicians, and maintaining records. The role requires patient assistance, strong communication, physical mobility, and adherence to departmental standards. This is a full-time weekend night position totaling 36 hours weekly.

Directs clinical operations for triage, disease management, discharge calls, patient navigation, and virtual care coordination. Oversees clinical teams, develops care delivery models, improves data and protocols, manages budgets, facilitates reporting, and coordinates partnerships across healthcare and community providers. The role also leads implementation of a patient navigation center and system-wide virtual nursing strategies.

Provides laboratory education, onboarding, training coordination, competency assessments, and best-practice resources for students and clinical laboratory teammates. Ensures compliance with testing procedures, quality standards, accreditation requirements, and regulatory expectations. Collaborates with laboratory leaders, customizes instruction, uses varied education modalities, and communicates operational issues affecting patient care. The role requires clinical laboratory experience, appropriate ASCP certification, and work in a fast-paced onsite environment with biohazard exposure.

Performs frozen section preparation, routine and special staining, immunohistochemical staining, tissue embedding and sectioning, specimen organization, autopsy assistance, and laboratory send-outs. Recognizes staining or preparation deviations, takes corrective action, maintains specimen records and storage, and completes daily procedures accurately. Works with laboratory equipment and biological materials while following safety, privacy, and patient-care requirements.