Teams at Action1 Corporation

Manage the technical success of mid-market and enterprise customers using Action1. Review customer environments, recommend configuration and workflow improvements, and provide guidance on patch management, software deployment, automation, and endpoint security. Deliver consultations, walkthroughs, and training while building trusted customer relationships. Collaborate with Customer Success, Sales, Support, and Product teams to resolve technical challenges, increase adoption, support retention, and demonstrate ongoing platform value.

Leads an engineering team developing and operating secure integrations with third-party systems and an integrations marketplace. Responsibilities include technical direction, delivery planning, architecture, API and data synchronization design, authentication, reliability patterns, CI/CD pipelines, observability, production troubleshooting, partner coordination, and applying AI to integration development and support.

Leads the engineering team responsible for executive reporting, including historical vulnerability reporting, dashboards, report generation, data aggregation, and export workflows. Owns delivery, architecture, production operations, data quality, performance, observability, and automated deployment pipelines. Partners with product and engineering teams to define priorities and reliable reporting metrics while mentoring engineers and applying AI where useful.