Teams at ACG

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, liability, damages, policy benefits, limits, exclusions, subrogation opportunities, and applicable state laws; approves settlements and payments; documents claim files; coordinates repairs, rentals, inspections, and referrals to internal units. The role may manage direct repair shops, total losses, and simple litigation claims while maintaining compliance with company policies and regulations.

Leads enterprise compensation governance, systems controls, Skills Cloud and job architecture, FLSA classification, compensation modeling, pay-compression analysis, audit controls, and executive decision support. Provides strategic guidance on complex compensation matters, governs workflows and data integrity, directs corrective actions, and leads cross-functional initiatives without direct supervisory responsibility.

Handles intermediate to complex Michigan PIP claims by evaluating coverage, investigating losses, assessing damages and benefits, authorizing payments, negotiating settlements, and managing attorney-represented and MCCA claims. The role requires applying Michigan insurance and no-fault laws, documenting claim activity, coordinating with medical providers and internal teams, identifying recovery opportunities, and ensuring regulatory and company compliance.