Teams at ABM Industries

Leads strategic regional accounts by developing growth, retention, rebid, and cross-selling strategies for facility services. Partners with clients and operations, manages escalations, supports contract implementation and program quality, tracks financial performance and accounts receivable, facilitates business reviews, delivers executive presentations, and meets sales quotas across a large geographic territory.

Coordinates prevailing wage and certified payroll activities, including required paperwork, wage-rate accuracy, payroll support, PTO tracking, spreadsheets, employee records, onboarding, HR administration, and communication with staff and project managers. Maintains organized files, supports payroll and unemployment processes, handles employee questions, and performs general onsite office administration at Charlotte Douglas International Airport.

Supports airport site leadership by managing administrative workflows, staffing rosters, attendance and payroll inputs, reporting, compliance records, onboarding coordination, and governance activities. The role validates labor data, prepares operational and cost reports, coordinates hiring and new-hire readiness, maintains audit documentation, communicates updates to frontline leaders, and supports adoption of operational systems and process improvements across multiple sites.