Top Tech Jobs & Startup Jobs in Charlotte, NC

The Senior Manager, Customer Success Engineering leads a team, oversees technical engagements, ensures successful solution delivery, and fosters collaboration within Duck Creek.

The Customer Success Manager is responsible for managing Duck Creek's medium and large accounts, developing relationships, ensuring customer success and value realization, and facilitating internal communication between staff and customers.

The Solution Architect Lead manages client solutions, translates requirements into proposals, and collaborates with sales and delivery teams to ensure successful implementations of Duck Creek's insurance solutions.

The Senior Director of Customer Success Management leads a team to enhance customer satisfaction and retention. Responsibilities include managing strategic relationships, driving customer initiatives, and mentoring CSMs.

Manage reinsurance application systems, provide user support, ensure data integrity, drive process improvements, and conduct reporting and analysis for efficiency.

The Senior Support Engineer provides technical support for Duck Creek software, overseeing complex issue resolution, guiding support engineers, and enhancing customer satisfaction.

The Product Marketing Manager will drive product success through market strategies, product messaging, and collaboration with cross-functional teams for market launches and customer engagement.