Leads cross-functional process improvement initiatives for blood collection operations. Identifies workflow gaps, analyzes donor, operational, and inventory data, reduces product discards and donor deferrals, improves collection accuracy, and aligns blood product collection with demand. Develops metrics, dashboards, and validation processes while driving sustainable operational changes, financial benefits, stakeholder adoption, and measurable efficiency, quality, and utilization improvements.

Executes blood donor recruitment programs for an assigned territory, manages donor drive accounts and schedules, develops relationships with business contacts, identifies new opportunities, selects promotional materials, represents the organization at community events, and uses digital tools to support blood drive success. The role also handles reporting, administrative compliance, presentations, and territory resource prioritization.