Manages strategic employer and broker relationships for TPA accounts, driving customer satisfaction, retention, renewals, revenue growth, and benefit-plan expansion. Develops account growth and retention strategies, leads internal account teams, supports implementations and RFPs, presents value propositions, conducts strategic planning sessions, and provides consultative health and benefits guidance. The role also supports sales presentations, benefit fairs, special projects, and mentoring of account management staff.

Enroll Medicare beneficiaries in skilled nursing facilities into UnitedHealthcare’s Institutional Special Needs Plan. Responsibilities include generating leads, educating facility personnel and residents, managing account strategies, meeting enrollment targets, documenting sales activity for Medicare compliance, and traveling extensively throughout the territory. The role requires health insurance licensure, sales or skilled nursing facility experience, account management skills, reliable transportation, and flexible availability, including evenings and weekends.