Top Program and Project Management Jobs in Charlotte, NC

The AI Self-Service Program Manager leads AI-driven customer experience programs, focusing on Chatbot and Voice AI platforms to enhance support efficiency, customer satisfaction, and operational metrics through innovation and collaboration.

Lead scoping, planning, and execution of large-scale transformational sales projects; drive cross-functional collaboration and change management; define KPIs, measure outcomes, and report impact; embed Samsara's cultural principles while improving customer and employee experience and operational scalability.

The Manager II, Engineering Program Management will lead a team in launching hardware products, managing operations from development to mass production, ensuring quality and cost-effectiveness.

Lead finance transformation projects across ERP, Salesforce, and compensation systems. Drive implementations, gather requirements, manage UAT and testing, create reports, coordinate stakeholders, and partner with accounting and business technology to ensure timely delivery and alignment with finance needs.

Lead end-to-end planning and delivery of enablement programs for Customer Support. Design strategies, roadmaps, and KPIs; align stakeholders; build scalable training, dashboards, and processes to improve product adoption, technical fluency, and customer experience.

Manage programs for Sales Engineering, drive operational improvements, develop strategic plans, and support new product releases while collaborating across departments.

As a Senior Program Manager for Sales Engineering, you'll drive operational programs, enhance team productivity, and foster cross-functional collaboration to improve customer engagement and efficiency.

Lead the GTM Programs to enhance operational efficiency for Renewal and Customer Success teams, establishing PMO and improving service delivery.