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Top Program and Project Management Jobs in Charlotte, NC
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own and evolve Headway's CX platform: configure voice/IVR and CCaaS routing, deploy AI agent tooling, scale Zendesk/CRM/WFM/QA integrations, run technical programs, and build dashboards to measure system performance and drive operational improvements.
Top Skills:
Aws ConnectCRMFive9GenesysHexIvrLookerMetabaseNiceQaSQLTableauTwilioWfmZendesk
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