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Top Product Management Jobs in Charlotte, NC
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead Headway's CX product function to transform support with AI-powered self-resolution, agent tooling, multi-channel routing, proactive engagement, knowledge/quality systems, and feedback loops tying support insights to product outcomes.
Top Skills:
Agentic WorkflowsAIAi CopilotAPIsEmailIntelligent RoutingKnowledge Management SystemsMachine-Readable SopsSmsVoice
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