Own the strategy and roadmap for patient-provider search, retrieval, ranking, and marketplace matching. Lead experimentation, objective functions, evaluation, and ML platform foundations while partnering with ML engineers, data scientists, design, clinical teams, and executives. Improve successful, lasting care matches rather than optimizing only clicks or bookings. Balance patient access, provider growth, clinical quality, and payer priorities, while setting the standard for technically grounded product management.

Lead development of a unified billing platform and ledger to ensure correct appointment billing, reliable reconciliation, and trusted financial datasets and reports. Own architecture and roadmap for ledger, reconciliation, and data-integrity systems; partner with Engineering, Data, Finance, Accounting, and Compliance to improve payment health, automate reconciliation, and enable accurate, timely close and audit readiness.