Provides bilingual English and Spanish customer service and technical troubleshooting by handling back-to-back phone calls. Assists customers with billing, programming, technical issues, and product or service questions while promoting relevant offerings. This full-time, work-from-home role includes paid training, company-provided equipment, and requires reliable wired internet, a distraction-free workspace, flexible scheduling, and residence in an eligible state.

Provides back-to-back phone support for billing, programming, technical troubleshooting, and product questions. Assists diverse customers in English and Spanish, resolves service issues, promotes products and services, and remains engaged throughout shifts. This full-time remote role includes paid training and company-provided equipment, but requires a dedicated workspace, wired high-speed internet, flexible availability, and residence in an eligible state.