Top Operations & Support Jobs in Charlotte, NC

The Manager, Trust Bank Operations & Strategy will develop operational strategies, facilitate communication, and coordinate strategic initiatives across trust entities while ensuring compliance and efficiency.

The Senior Manager will lead the evolution of business continuity and operational resilience at Circle, focusing on integrating AI and enhancing decision-making to ensure adaptability and efficiency in a 24/7 financial system.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The Manager, Procurement Operations leads the administration of the Procure-to-Pay system, identifies process inefficiencies, manages vendor onboarding, and supports compliance across procurement operations.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.