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Top Operations & Support Jobs in Charlotte, NC
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Lead the Loss Mitigation team to deliver operational efficiency and borrower support, coaching staff and analyzing performance metrics to improve workflows.
Top Skills:
Google WorkspaceLivevoxNice WfmSalesforce
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Investor Service Associate manages diligence requests and audits, coordinating with various departments to ensure timely operations and high-quality investor experiences.
Top Skills:
Diligence Management ToolsDocument Repositories
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
Manage day-to-day performance and operations of collections vendors, monitor KPIs and SLAs, drive performance improvements, ensure compliance and high-quality borrower experience, and coordinate cross-functional stakeholders while supporting onsite audits and vendor relationship management.
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