Top Operations & Support Jobs in Charlotte, NC

The Specialist in FCM Operations manages back office tasks for Coinbase's Futures business, focusing on trade management, operational readiness, and collaboration across functions to ensure effective process and reporting standards.

As an Associate at Base Ecosystem, you'll support partnerships, create go-to-market strategies, and build relationships in the blockchain space.

The Program Manager of Proactive Support leads initiatives to enhance customer experience through real-time data-driven support strategies, focusing on retention and revenue generation.

As Chief of Staff to the COO, you will lead special projects, prepare key engagements, act as a stand-in, and elevate insights on operations. You will be a trusted advisor ensuring that the COO can operate at peak effectiveness.

The Business Operations Senior Associate/Manager will partner with the Platform organization to optimize resource allocation, improve processes, and track portfolio effectiveness. They will collaborate with cross-functional teams to identify growth opportunities and act as a liaison between departments.

Responsible for senior compliance oversight at Coinbase, ensuring adherence to regulatory obligations for the broker-dealer operations, coordinating with legal and operational teams, and managing regulatory inquiries.

Oversee vendor management for BPO operations, drive performance improvements, ensure compliance, and collaborate with cross-functional teams.

The U.S. Compliance Associate manages compliance for Coinbase's U.S. consumer business, handles regulatory relationships, oversees compliance programs, and develops materials for stakeholders.

The Senior Associate will enhance Regulatory Change Management by maintaining legal obligations inventory, reporting metrics, monitoring regulatory changes, and managing documentation while ensuring quality standards and collaboration.

As an Operations Associate, you will support clients in managing token distributions, troubleshoot complex issues, and improve operational processes. You will serve as a primary contact for operational issues and partner with engineering to ensure accurate and timely service.