Top Operations & Support Jobs in Charlotte, NC

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Business Operations Senior Associate/Manager will partner with the Platform organization to optimize resource allocation, improve processes, and track portfolio effectiveness. They will collaborate with cross-functional teams to identify growth opportunities and act as a liaison between departments.

As Chief of Staff to the COO, you will lead special projects, prepare key engagements, act as a stand-in, and elevate insights on operations. You will be a trusted advisor ensuring that the COO can operate at peak effectiveness.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

The Sourcing Analyst manages end-to-end sourcing for services, negotiates contracts, analyzes vendor proposals, and maintains vendor relationships to support Coinbase's mission and drive savings.

The Reconciliation Operations & Strategy Associate manages complex reconciliation workflows, supports leadership in strategizing process improvements, analyzes operations for inefficiencies, and ensures compliance with regulatory standards.

As an Executive Assistant at Coinbase, you will manage executives' calendars, plan travel, organize meetings, and streamline operations while mentoring other EAs.