Provide onsite IT support for manufacturing sites: troubleshoot end-user devices, network and application issues, support LAN/WAN/WLAN infrastructure, coordinate incident resolution, perform label printing and shift-based production support, execute site-level IT project tasks, and collaborate with production teams and plant leadership.

Drive dealer enrollment, launch, and ongoing sustainment of MobileService+ across the Northeast region. Serve as field SME for issue resolution, coach dealers on operations and technician readiness, analyze performance trends, implement corrective actions, develop scalable sustainment processes, and coordinate cross-functional partners. Requires frequent travel and regional residency.

Drive dealer enrollment, launch, and sustained performance of MobileService+ across a multi-state region. Act as field SME for issue resolution, coach dealers on operations and technician readiness, analyze performance trends, develop scalable sustainment processes, coordinate cross-functional partners, and support dealer visits and follow-ups to improve adoption, utilization, and customer experience.