Top HR & Recruiting Jobs in Charlotte, NC

Supports enterprise HR programs focused on performance management and employee surveys. Responsibilities include coordinating timelines, documentation, training, reporting, analytics, system testing, survey administration, stakeholder collaboration, vendor partnerships, and program enhancements across business units.

Leads a team responsible for designing, validating, and improving employee talent assessments. Conducts psychometric studies, adverse impact analyses, and assessment data analysis; translates findings into executive insights; partners with HR and business leaders; manages assessment vendors; ensures legal and professional compliance; and integrates assessment data into talent management and succession planning.

Designs and develops learning curricula, instructional content, and training programs aligned with business goals. Collaborates with leaders and subject matter experts, facilitates virtual and in-person training, reviews materials, incorporates feedback, and tracks project milestones and risks. Requires a bachelor’s degree or equivalent experience and at least two years of instructional design experience.

Handle employee HR inquiries and processes, including benefits, leave, workers’ compensation, onboarding, background checks, and HR data transactions. Provide accurate, timely issue resolution through calls and communications, document cases, navigate HR systems, escalate matters appropriately, and meet service-level requirements in a high-volume call center environment.

Administer employee accommodation claims and guide employees through ADA-related processes. Coordinate documentation, medical information requests, claim status updates, case management records, HR system transactions, and referrals to accommodation specialists. Resolve routine HR questions, protect confidential information, meet service-level agreements, and provide responsive, professional support to employees and HR personnel.

Designs and develops employee training programs and learning content aligned with business objectives. Collaborates with leadership, subject matter experts, and Learning and Development teams to establish objectives, review materials, incorporate feedback, track project milestones, facilitate train-the-trainer sessions, and identify project risks. Requires proficiency with Microsoft Office, digital learning tools, instructional design methods, and effective communication across organizational levels.