Top Customer Success & Experience Jobs in Charlotte, NC

The Sales Enablement Manager will oversee a team providing platform trading support, drive process improvements, deliver training, and manage stakeholder relationships. Responsibilities include mentoring staff and resolving operational issues to achieve objectives.

The CCaaS Routing Implementor will design and implement routing solutions for a cloud-based contact center, manage complex initiatives, and collaborate with tech teams.

The Senior Lead Business Execution Consultant will drive strategic insights for Enterprise Root Cause Analysis by designing research, influencing leadership decisions, and enhancing customer experience through data analysis and collaboration across teams.

The role involves managing mortgage-related customer interactions, providing guidance on products, and ensuring client satisfaction while complying with regulations.

As a Senior Lead Credit Risk Officer, you will manage credit exposure, approve risk decisions, train team members, and engage with stakeholders in the commercial real estate sector.

The Relationship Banker will build relationships with customers, identify their needs, offer banking products, and ensure compliance with licensing regulations.

As a Relationship Banker, you will build customer relationships, identify banking needs, provide solutions, open accounts, and collaborate with financial advisors. You will ensure compliance with licensing and follow up with customers.

The Associate Estate Trust Officer assists in administering fiduciary relationships, analyzing estate documents, managing client accounts, and ensuring compliance with fiduciary principles.

As an Escalations Specialist, you'll research and resolve escalated inquiries and complaints, consult on complex transactions, and provide recommendations for issue resolution.

The Senior Branch Premier Banker will acquire affluent consumer and small business customers, advise them on financial options, and manage relationships, while ensuring compliance with banking regulations and processes.