Top Customer Success & Experience Jobs in Charlotte, NC

The Account Manager will oversee a Mid Market customer portfolio, focusing on expansion opportunities, driving product activation, and collaborating cross-functionally while meeting revenue targets.

The Go-To-Market Engineer designs and deploys lead generation workflows using Apollo's tools, manages high-volume client engagements, and identifies scalable solutions to improve customer outcomes.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

The Support Operations Manager will enhance operational efficiency through analytics, AI adoption, and program management within the Customer Support Operations team.

The Senior Solutions Consultant will drive complex deals, provide technical solutions, mentor peers, and build reusable assets while collaborating with sales and technical teams.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.