Top Customer Success & Experience Jobs in Charlotte, NC

As an Advertising Account Specialist, you'll support Sales by creating proposals, engaging with clients, and assisting in campaign performance evaluations.

As an Anchor/Multimedia Journalist, you will pitch stories, deliver newscasts, and engage with the community while working across platforms in a fast-paced environment.

As a Business Sales Customer Solutions Representative, you will enhance customer experience, retain clients, and resolve issues through strong communication and relationship building.

As a Sales and Customer Solutions Representative, you will leverage your sales skills to retain customers, upsell services, and enhance customer satisfaction while meeting activity goals and managing accounts.

As an intern, you'll work on data analytics projects, analyze business operations, and participate in professional development and networking activities during a 10-week summer program.

Coordinate ad orders and schedules, monitor schedules, ensure accuracy in order entry, assist account executives, and maintain documentation.

The Director of Customer Communications Operations oversees customer communication strategies, improves operational excellence, measures effectiveness with data, and leads a team across various channels.

Lead the reporting and insights function for service communications, enabling data-driven decision-making, automating reports, monitoring metrics, and collaborating with cross-functional teams to enhance customer experience.

The Senior Director of Customer Communications will lead the strategy and execution of customer communication efforts to enhance satisfaction, loyalty, and experience across channels and products.