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Top Customer Success & Experience Jobs in Charlotte, NC
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Manage end-to-end onboarding and integration for Lowe’s Pro customers, from pre-agreement planning through post-launch support. Responsibilities include developing implementation strategies, coordinating internal and external stakeholders, managing timelines and roadblocks, analyzing adoption data, supporting customer issue resolution, and transitioning customers to ongoing sales support. The role also creates RFP content, facilitates presentations, improves processes, and ensures sales teams understand customer requirements and agreements.
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