Top Customer Success & Experience Jobs in Charlotte, NC

Manage and mature Upstart's privacy program, embedding privacy controls into products and ensuring compliance with regulations. Lead assessments and collaborate with various teams on data safeguards.

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

As a Senior Borrower Experience Specialist, you will analyze servicing operations data to improve borrower experiences and compliance. You'll collaborate with cross-functional teams, identify trends, and streamline processes to enhance efficiency and quality in borrower interactions.

The Associate Learning and Development Partner will focus on employee readiness and development within the Operations Servicing team by coordinating learning solutions and facilitating training sessions while fostering adaptability and growth.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.