Top Customer Success & Experience Jobs in Charlotte, NC

The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.

As a Sales Engineer, you'll support the sales team with technical inquiries, assist with trials, create software solutions, manage content and support testing activities while building customer relationships.

Lead Customer Success Operations to scale systems, processes, and policies. Partner with senior CS leaders, run cross-functional projects, prioritize CS requests, enhance automation with Rev Tech, manage UAT and communications, and lead a high-performing CS Ops team to drive retention, expansion, and efficient post-sales operations.

The Senior Workday Analyst will enhance Workday Benefits, collaborate with stakeholders, and optimize HR processes. Responsibilities include configuration, testing, and deployment within Workday.

The role involves leading GTM enablement programs, supporting change management initiatives, creating training strategies, and embedding company cultural principles.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Sales Quality Program Manager will enhance customer outcomes by implementing data monitoring systems and assessing compliance across sales teams, focusing on quality assurance operations and actionable insights.

The Senior Sales Performance Analyst will drive strong sales outcomes through data monitoring, compliance assessment, and business intelligence, partnering with cross-functional teams to improve customer experiences.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Trial Success Manager supports enterprise trials, collaborating with sales and cross-functional teams to ensure success, manage projects, and drive customer adoption.