Top Customer Success & Experience Jobs in Charlotte, NC

The Senior Knowledge Management Specialist will drive KM strategies, manage multiple projects, enhance KM processes with AI, and support cross-team collaboration.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Sales Compensation Analyst administers sales compensation programs, ensures accurate commission payments, and collaborates with various teams to maintain compensation plans and business processes.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

Installation Specialists oversee customer installations, manage projects, ensure adherence to quality standards, troubleshoot issues, and collaborate with cross-functional teams for successful deployments.

The Senior Customer Marketing Manager will develop a customer reference program to enhance customer advocacy, visibility, and engagement, while driving impact through strategic campaigns and optimizing program performance.

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

The Senior Customer Lifecycle Marketing Manager will design and implement customer lifecycle campaigns, optimize journeys through data, measure campaign effectiveness, and drive cross-functional alignment to enhance customer engagement and retention.

The Senior Sales Quality Analyst will drive sales quality programs, implement data monitoring systems, and analyze customer interactions to enhance sales effectiveness and compliance.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.