Top Customer Success & Experience Jobs in Charlotte, NC

As a Sales Engineer, you will contribute to modernizing industries through IoT solutions, managing customer engagements, and developing technical integrations for products.

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

The Value Architect guides enterprise clients in finding measurable business outcomes from Samsara's IoT solutions, working closely with sales and engineering teams to achieve strategic goals.

The Senior Knowledge Management Specialist will drive KM strategies, manage multiple projects, enhance KM processes with AI, and support cross-team collaboration.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

Lead global strategy for customer engagement and growth, managing lifecycle marketing teams and ensuring alignment across departments. Drive data-informed decisions and enhance customer experience through scalable programs.

The Sales Compensation Analyst administers sales compensation programs, ensures accurate commission payments, and collaborates with various teams to maintain compensation plans and business processes.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Marketing Manager will develop a customer reference program to enhance customer advocacy, visibility, and engagement, while driving impact through strategic campaigns and optimizing program performance.