Top Customer Success & Experience Jobs in Charlotte, NC

The Fraud Operations Performance Associate II monitors and enhances label accuracy in fraud cases, collaborates with teams, analyzes data, and provides feedback to improve operations.

The Senior Manager, Field Enablement will design and execute sales enablement strategies, partner with revenue leaders to improve performance, maintain tools and playbooks, and lead change management to enhance team effectiveness.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

Manage strategic partnerships and drive business growth through client relationships, program optimization, and cross-functional collaboration. Analyze performance to recommend improvements and pitch new opportunities.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

The Staff Partner Engineer leads technical support and project planning for partnerships, collaborating with engineering teams and ensuring alignment with external stakeholders.

Manage Affirm's social media presence by identifying trends, building community engagement, collaborating on campaigns, and analyzing performance using social listening tools.

The Legal Operations Analyst II will manage contract operations, optimize workflows, implement technology solutions, and support cross-functional initiatives within the legal team.

Lead the development and execution of risk management strategies, focusing on financial data analysis and collaboration with various departments to enhance credit strategies.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.