Top Customer Success & Experience Jobs in Charlotte, NC

Responsible for overseeing the revenue cycle, focusing on optimizing collections and minimizing bad debt while managing vendor relationships, compliance, and process improvements.

The Senior Claims Adjuster manages complex workers' compensation claims, ensures compliance, delivers customer service, and identifies mitigation opportunities.

The Senior Claims Adjuster handles all aspects of workers' compensation claims, ensuring compliance with regulations, managing high-exposure claims, and providing excellent customer service.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance, effective communication, and excellent customer service while mitigating claims exposure.

The Claims Adjuster manages workers' compensation claims from start to finish, ensuring compliance with regulations while providing excellent customer service and actively pursuing claim mitigation opportunities.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance and delivering excellent customer service while mitigating claim exposure and advocating for a superior claims experience.

The Medical Only Claims Adjuster manages workers' compensation claims, ensuring compliance with statutory guidelines while providing excellent customer service and optimizing claim outcomes.

The Director of Customer Service and Operations will lead customer support processes, manage operational functions, ensure compliance, and drive efficiency and improvement strategies. They will oversee staffing efficiency, forecast models, KPI establishment, and continuous improvement programs while fostering a positive work environment.