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Top Customer Success & Experience Jobs in Charlotte, NC
Fintech • Financial Services
The Bilingual Client Retention Specialist educates and assists clients facing financial hardship, ensuring client retention by providing support and customized solutions, while maintaining records and achieving retention goals.
Top Skills:
Crm System
Fintech • Financial Services
As a Bilingual Customer Service Representative, you'll provide exceptional service via phone, respond to client inquiries, and maintain accurate records while excelling in a fast-paced remote environment.
Top Skills:
Client Relationship Management System (Crm)
Fintech • Financial Services
Customer Service Representatives assist clients in financial hardship programs through calls, providing solutions, maintaining relations, and ensuring high-quality service while meeting performance expectations.
Top Skills:
Crm SystemDesktop Computer
Fintech • Financial Services
The Client Retention Specialist educates clients about financial solutions, deescalates issues, and retains clients by developing customized solutions and meeting retention goals.
Top Skills:
CRM
Fintech • Financial Services
Negotiations Specialists negotiate delinquent accounts, manage client finances, and build relationships with external partners to achieve savings for clients.
Top Skills:
Salesforce
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Top Companies in Charlotte, NC Hiring Customer Success & Experience Roles
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