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Top Customer Success & Experience Jobs in Charlotte, NC
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provides remote technical customer support for Xtime and Cox Automotive products through phone, email, and chat. Resolves routine product and application issues, documents cases in CRM systems, trains and coaches customers, coordinates with internal teams, and follows up through resolution while meeting quality standards.
Top Skills:
Cox Automotive SuiteCRMGenesys PurecloudSalesforceXtime
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