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Top Customer Success & Experience Jobs in Charlotte, NC
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills:
B2B SaasData And Automation ToolsMarketing Automation
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
Manage and grow relationships with enterprise customers, ensuring retention, renewals, and expansion. Collaborate with Customer Success Managers and deliver strategic business reviews.
Top Skills:
APIsIntegrationsSaaS
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
Manage a portfolio of mid-market customers, driving retention and expansion by partnering with CSMs, conducting demos, and executing account plans.
Top Skills:
Salesforce
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Director of Account Management will lead a team to drive customer retention and revenue growth, establish processes for success, and collaborate cross-functionally to enhance customer experiences.
Top Skills:
Salesforce
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