Leads multi-hospital healthcare safety and reliability consulting engagements, applying High Reliability Organization principles, Root Cause Analysis, Fair and Just Culture, and psychological safety frameworks. Manages consultant teams, budgets, client relationships, executive coaching, training, analytics, and business development. The role drives system-wide operational improvements, patient safety outcomes, account expansion, and consulting practice development across healthcare organizations.

Leads healthcare safety and reliability consulting engagements by applying High Reliability Organization principles, safety culture practices, Root Cause Analysis, and Communication and Resolution Programs. Analyzes payer, authorization, denial, and behavioral data to identify risks and recommend improvements. Manages project workstreams, timelines, budgets, deliverables, and client relationships while training and coaching patient-facing teams. Supports performance improvement initiatives that reduce clinical errors and strengthen healthcare safety cultures.