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Top AI & Machine Learning Jobs in Charlotte, NC
Healthtech • Information Technology • Software • Telehealth
Own design, implementation, and optimization of AI-powered support workflows across chat, voice, and email. Automate repetitive tasks, run pilots, monitor KPIs (CSAT, containment, deflection, productivity), establish quality standards, and partner cross-functionally with Product, Engineering, CX, Analytics, and external AI vendors to scale solutions.
Top Skills:
Crm PlatformsForethought AiGenerative Ai
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