Top Tech Jobs & Startup Jobs in Charlotte, NC

The Compliance Analyst III conducts transaction monitoring investigations, ensuring compliance with financial regulations, drafting reports, and improving processes in a high-pressure environment.

Conduct reviews of investigations for compliance, analyze customer behavior, document findings, and collaborate with the Quality Assurance team to ensure high standards in compliance handling.

The Supervisor, Concierge leads a team of Concierge Agents to enhance customer experience, manage escalations, achieve metrics, and streamline operations at Coinbase's Charlotte location.

As a Lead EDD Compliance Analyst, conduct investigations for customer compliance, analyze transaction data, and ensure adherence to regulatory standards. Collaborate with various teams to maintain high-quality resolutions while continuously improving compliance processes.

As a Lead TMS Compliance Analyst, you'll investigate AML and fraud alerts, oversee transaction monitoring operations, and support compliance efforts with a focus on continuous improvement and team collaboration.

The Lead TMS Quality Compliance Analyst reviews cases related to financial compliance, supports regulatory investigations, and ensures quality in CX compliance operations, requiring significant experience in financial services and compliance.

As a Concierge Agent III, you will deliver world-class service, manage customer relationships, resolve issues, and educate clients on products while advocating for their needs within the organization.

As a Quality Compliance Analyst, you will conduct reviews of investigations, interact with various teams for compliance, and maintain high documentation standards within EDD/KYC regulations.

As a Consumer QA Analyst III, you will manage quality programs, analyze metrics, present insights, and oversee quality projects to enhance customer support efficiency.

Lead a Compliance team overseeing transaction monitoring, ensuring compliance with financial regulations, and improving customer experience through operational excellence.