Customize and manage Zoho suite (CRM, Analytics, SalesIQ, Sign, Writer, Recruit, People, Inventory, Subscriptions), generate reports, prioritize team follow-ups, refine support processes, lead projects from vision to implementation, and provide data analysis and internal Zoho support.
This is a remote position.
* Zoho CRM Customization (Major Plus)
* Zoho Writer Customization
* Zoho Sign Customization
*Zoho Analytics Customization (Major Plus)
* Zoho Recruit
* Zoho People
* Zoho Inventory
* Zoho Subscriptions (Major Plus)
* Zoho SalesinBox
* Zoho SalesIQ Customization (Major Plus)
* Zoho report customization
* Generate Zoho reports
* Prioritize team follow up and action items
* Have flexible availability to accommodate the team schedules
* Refine internal company support process
* Experience with Zoho One with ALL apps is a major plus
* Other responsibilities as needed
Requirements
* Bachelor's Degree in Business Management, Business Administration, Finance or Computer Science, or related field
* Any Zoho Certifications or proven Course Trainings (Major Plus)
* Proven customization work
* Zoho Skills test will be given
* Strong project management skills, being able to manage complex projects, commitment to task completion, including figuring out processes and moving projects from vision to implementation
* Data analysis skills, both within and outside of Zoho
* Excellent computer skills, including proficiency in Microsoft Excel, multiple CRM platforms (especially ZOHO)
* Ability to work independently and as a member of a team and the management
* Well organized and highly self-motivated
* Must be highly detail oriented and have the ability to effectively multi-task
* Must have excellent management and leadership skills
* Extensive knowledge of the products and services offered by the company.
* Must be fluent in English speaking and writing. An aptitude test will be given
* Developing Standards
* Attention to Detail
* Confidentiality Agreement will be provided to sign and be notarized
* Thoroughness
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
