Lead the design, configuration, and implementation of WorkForce Software solutions for time, attendance, and labor scheduling, collaborating with various stakeholders and ensuring system integration with existing platforms.
Job Title:
WorkForce Software (WFS) Solution Architect
Job Summary:
Next Generation, Inc., an Equal-Opportunity Employer, is seeking a skilled WorkForce Software (WFS) Solution Architect to lead the design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform, for a hybrid role. The ideal candidate will have a deep understanding of workforce management processes and a proven track record of delivering scalable and optimized WFS solutions for global organizations.
Job Responsibilities:
- Lead the architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
- Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
- Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
- Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
- Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
- Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
- Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
- Maintain documentation including solution designs, configuration specifications, and technical integration flows.
- Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.
Job Requirements:
- Bachelor’s degree in Information Systems, Computer Science, HR Technology, or related field.
- 7+ years of experience in IT or HR technology roles with at least 3–5 years focused on WorkForce Software solution design and implementation.
- Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
- Experience integrating WFS with ERP, payroll, and HR systems.
- Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
- Familiarity with database queries (e.g., SQL) and middleware/integration platforms.
- Experience working in a global environment with complex union, labor law, and compliance requirements.
- Excellent communication, stakeholder management, and project leadership skills.
Preferred Skills:
- WorkForce Software certifications.
- Experience with Agile/Scrum project methodologies.
- Exposure to labor regulations like FLSA, FMLA, and GDPR.
- Experience with cloud-based HR ecosystems (Workday, SuccessFactors, Oracle HCM).
Job Benefits:
- Competitive FTE salary range based on experience, education, and geographical location of $135,000 - $155,000 USD base salary.
- Benefits for full-time employees include:
- Paid time off
- Medical insurance
- Dental plan
- Vision plan
- Life insurance
- STD/LTD Disability
- Paid holidays
Top Skills
Adp
Empcenter
Oracle
SAP
SQL
Successfactors
Workday
Workforce Software
Workforce Suite
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


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