Workday HCM Consultant - Global AMS (Application Managed Services)

The Workday HCM Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Responsibilities:

• Onshore lead who leads Functional/Technical workstream for the assigned set of accounts.

• Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements

• Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests

• Provides on-call support and holiday coverage as required

• Deep knowledge in SLA constructs and adherence

• Coordinate with external and internal stakeholders to create high business impact.

• Contribute to the operational efficiency of the Workday practice.

• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.

• Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.

• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits

• Ensures system design fits the needs of the user. 

• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment 

• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team

• Drive continual business processes improvements throughout the organization

Skills & Requirements:

• Bachelor’s degree or equivalent experience

• Minimum of 3 years of Corporate Applications portfolio experience and experience in client facing roles handling managed services in a global delivery model

• Should have an expert level understanding of Workday Integrations

• Workday certification is preferred

• Able to multitask and perform a variety of duties

• Good communication and interpersonal skills

• Willingness to go the extra mile to solve customer problems.

• Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices

Salary and Other Compensation

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas
• Opportunity to do great work
• Outreach programs that support communities and tap into your volunteer spirit
• Learning opportunities to help current needs and advancement
• Global operations, with opportunities in North America, Europe and Asia Pacific
• An abundance of Affinity groups to meet your needs

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.