Website Operations Lead

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As the Website Operations Lead, you will provide operational and development support for RXO.com, supporting the technical management and performance of our public-facing website. You’ll work cross-functionally with Marketing, Technology, and other business units to keep the site running smoothly, performing optimally, and reflecting RXO’s brand at its best.
 

You’re proactive, analytical, and love bringing structure and efficiency to digital environments. You thrive in cross-functional teams and can translate technical challenges into business solutions.
This position is based in Charlotte, NC, with a Monday–Thursday in-office and Friday work-from-home schedule.
 

Here’s what you’ll do:

• Develop and maintain custom WordPress themes and plugins using PHP, JavaScript, HTML, and CSS.

• Deploy and manage sites on the Pantheon platform, leveraging its tools for performance, reliability, and security.

• Use Git for version control and manage code across Pantheon’s Dev, Test, and Live environments.

• Troubleshoot and resolve website issues related to speed, functionality, and security.

• Collaborate with designers, content creators, and other developers to deliver responsive, high-quality web solutions.

• Integrate third-party APIs and ensure all code follows modern best practices.

• Conduct regular performance testing, caching, and SEO optimization to keep the site fast and discoverable.

• Stay current on the latest WordPress, PHP, and WebOps trends.

• Work across multiple development teams and resources, including on and off-shore vendors.

At a minimum, you’ll need:

• Bachelor’s degree or equivalent experience.

• 4+ years of experience in web development or website management.

• 3+ years of hands-on WordPress development experience, including custom theme and plugin development, site architecture, and performance optimization.
   

It’d be great if you also have:

• This position is based in Charlotte, NC, with a Monday–Thursday in-office and Friday work-from-home schedule.

• Hands-on experience with Pantheon or similar hosting/WebOps environments (e.g., WP Engine, Kinsta, Cloudways).

• Solid front-end skills in HTML5, CSS3, JavaScript, and jQuery.

• Experience with Git version control and collaborative development.

• Strong understanding of performance optimization (caching, database tuning, SEO).

• Proven ability to build responsive, mobile-friendly websites.

• Experience with RESTful API integrations

• Familiarity with tools like New Relic for performance monitoring.

• Experience mentoring or guiding less experienced developers.

• A knack for problem-solving

• Excellent communication skills — you can work seamlessly with both technical and non-technical teams.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.