Make high-volume outbound cold calls to qualify leads, communicate product value, handle objections, schedule appointments, update CRM records, follow scripts, meet call and lead-generation KPIs, and collaborate with sales to improve outreach.
This is a remote position.
Job Overview
We are looking for a motivated and confident Cold Calling Virtual Assistant to join our team. The ideal candidate will be responsible for making outbound calls to prospective clients, qualifying leads, building rapport, and scheduling appointments for the sales team. This role requires excellent communication skills, resilience, and the ability to handle objections professionally while meeting daily performance targets.
Key Responsibilities:
- Make a high volume of outbound cold calls to prospective clients.
- Introduce the company's products or services and effectively communicate their value.
- Qualify leads based on established criteria.
- Schedule appointments or transfer qualified leads to the sales team.
- Handle objections professionally and maintain a positive customer experience.
- Follow approved call scripts while adapting naturally to conversations.
- Record accurate call notes and update customer information in the CRM.
- Conduct follow-up calls when necessary.
- Meet daily, weekly, and monthly call and lead generation goals.
- Collaborate with the sales team to improve outreach strategies.
Requirements
- Previous experience in cold calling, telemarketing, appointment setting, lead generation, or sales is preferred.
- Excellent verbal and written English communication skills.
- Strong persuasion, negotiation, and objection-handling skills.
- Comfortable making 100–300+ outbound calls per day.
- Experience using CRM systems such as HubSpot, Salesforce, Zoho CRM, GoHighLevel, or similar.
- Familiarity with dialer such as Air call, RingCentral, Five9, ReadyMode, or similar is an advantage.
- Self-motivated, organized, and results-oriented.
- Ability to work independently in a remote environment.
- Reliable internet connection, noise-free workspace, and quality headset.
Preferred Skills:
- Experience in B2B or B2C outbound sales campaigns.
- Strong active listening and relationship-building skills.
- Ability to identify customer needs and present suitable solutions.
- Goal-driven mindset with a track record of meeting or exceeding KPIs.
Key Performance Indicators (KPIs):
- Daily outbound calls completed.
- Qualified leads generated.
- Appointments booked.
- Conversion rate.
- CRM data accuracy.
- Attendance and productivity metrics.
Reminders:
- Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate.
- A Loom video is required, as clients may request it during the selection process.
- Please complete the Skill Set section thoroughly. This is crucial for our internal system automation and helps ensure your application is processed efficiently.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Leads all retail business across eight Kate Spade stores in New England, driving sales, customer engagement, clienteling, team development, store operations, talent retention, and brand consistency. Develops district strategies, forecasts and manages budgets, coaches store leaders, monitors business indicators, and collaborates with merchandising, buying, marketing, HR, finance, visual, and operations teams. Provides market, customer, competitor, assortment, and visual merchandising insights while serving as a brand ambassador.
Artificial Intelligence • Machine Learning • Software • Defense
Manage federal government contracts from pre-award activities through closeout, maintaining registrations, reporting, disclosures, contract files, compliance workflows, and performance monitoring. Support negotiations and administration of customer, subcontractor, and vendor agreements. Develop policies addressing FAR, DFARS, export control, OFAC, and subcontract requirements while collaborating across legal, finance, revenue, and capture teams. Build AI-enabled processes, respond to contract inquiries, and identify performance risks.
Top Skills:
CparsDfarsFarPieeSam.Gov
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Owns the Field Manager experience within NYL360 by translating stakeholder needs into prototypes, user stories, acceptance criteria, and sprint-ready backlog items. Coordinates with Product, Design, Engineering, Data, Testing, and field teams; supports sprint delivery, user acceptance testing, defect resolution, releases, pilots, and feedback-driven improvements. Uses AI tools, validates workflows, tracks dependencies and decisions, and ensures delivered functionality meets business rules and user needs.
Top Skills:
AgileAi ToolsJIRA
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
