VP, Solutions Architect Engineering Manager

Job Description:

Role Summary/Purpose

The Vice President, Solutions Architect Engineering Manager craves working in a hands-on software design, and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. In this role you will be responsible for overseeing the design and implementation of scalable, secure and innovative technology solutions that are used by millions of customers to service their loan and deposit accounts.

This VP will lead other Solutions Architecture Engineering leaders across our loan and deposit applications.  They will manage architects who design and support our backend platforms that in turn are used by our web and mobile applications.  They will also be responsible for leading critical Synchrony initiatives like AWS migration and other cost cutting and efficiency enhancing initiative.  In addition, they will also be setting architectural standards for our applications across the Digital Servicing and Engineering teams, supporting new feature builds and new technology integration into our existing and new platforms.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

You are the right candidate if you…

• Have passion: Sure, you can code, but are you passionate about mobile software development?
• Have common sense: Building is important, but do you think through designs to ensure they’re the best solutions first?
• Are a leader: This VP will manager a team of software engineers. Do you love creating a culture of excellence in engineering and enabling engineers to have big careers?
• Learn quickly and adapt to new technology: Let’s face it – technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools?
• Think like a customer: Central to our products is our understanding of our customers’ needs and requirements.  Do you consider UX in your decision making, and think like a customer?
• Have tech chops: Boasting software engineering experience is a must

Essential Responsibilities:

• Lead and manage a team of solution architects, providing mentorship, guidance and career development
• Collaborate with business stakeholders, product managers, and IT teams to understand business requirements and translate them into technical solutions.
• Define and enforce architectural standards, principles and best practices to ensure consistency and quality across all solutions
• Oversee the creation and maintenance of solution architecture artifacts, including diagrams, technical specifications and documentation.
• Evaluate emerging technologies and tools to recommend innovative solutions that enhance business capabilities
• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command
• Ensure compliance with architecture, security and technology standards set by Synchrony
• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap.
• Drive continuous improvement in the solution architecture process and delivery methodologies
• Manage risks and resolve architectural issues that may impact project delivery or system performance
• Participate in strategic planning and contribute to the overall IT roadmap development
• Liaise with vendors and third party providers to assess and integrate external technologies

Qualifications/Requirements:

• Bachelor’s or master’s degree and a minimum 12 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 14 years of experience with software engineering.
• Strong working knowledge of Fiserv applications
• Strong understanding of software development life cycle, enterprise architecture frameworks and cloud technologies
• Excellence in technical communication with technical and non-technical peers
• Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development teams
• Ability and flexibility to travel for business as required

Desired Characteristics:

• Experience on the digital service engineering environment
• Experience with microservices architecture, containerization (Docker, Kubernetes) and Devops practices
• Knowledge of data architecture, integration patterns and API management
• Experience with continuous integration environments
• Strong experience with Pivotal Cloud Foundry
• Desire to work in a dynamic, fast paced environment
• Experience developing and supporting financial/banking applications
• Excellent interpersonal skills with ability to influence clients, team members, management and external groups
• Strong attention to detail in a team environment
• Strong oral and written communication, analytical and problem-solving skills
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

Grade/Level: 13

The salary range for this position is 155,000.00 - 260,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all. 

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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