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Lead and optimize DevOps and Infrastructure Engineering teams, ensuring the reliability and performance of cloud-native applications while managing customer relations and compliance standards.
Summary: We are seeking an experienced DevOps Leader to oversee and optimize the performance and reliability of our production environments. This role is pivotal in ensuring our cloud-native applications are robust, efficient, and meet industry standards.
Responsibilities:
- Lead and manage the DevOps, SRE, and Infrastructure Engineering teams to enhance service reliability and performance.
- Oversee the production environments for SaaS or cloud-native applications, ensuring uptime and efficiency.
- Engage directly with customers to discuss reliability, maintain SLAs, and communicate during incidents.
- Drive the implementation of Kubernetes and cloud platforms (AWS, GCP, or Azure) using Infrastructure as Code (IaC) tools like Terraform and Helm.
- Utilize observability tools such as Datadog, Prometheus, Grafana, and OpenTelemetry to monitor and improve system performance.
- Implement and maintain compliance with frameworks such as SOC 2, ISO 27001, and FedRAMP.
- Prepare and present technical documentation and reports for executive and customer-facing contexts.
Required Skills:
- 8+ years of experience in DevOps, SRE, or Infrastructure Engineering leadership roles.
- Proven track record managing production environments for SaaS or cloud-native applications.
- Experience interfacing directly with customers on reliability, SLAs, and incident communication.
- Strong technical expertise in Kubernetes, cloud platforms (AWS, GCP, or Azure), and IaC (Terraform, Helm, etc.).
- Hands-on experience with observability tools (Datadog, Prometheus, Grafana, OpenTelemetry, etc.).
- Familiarity with compliance frameworks (SOC 2, ISO 27001, FedRAMP, etc.).
- Excellent written and verbal communication skills, including executive and customer-facing contexts.
Top Skills
AWS
Azure
Datadog
GCP
Grafana
Helm
Kubernetes
Opentelemetry
Prometheus
Terraform
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