VP, Continuous Improvement

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

LPL Financial is seeking an experienced VP, Continuous Improvement to join our Risk, Operations, Compliance and Transformation (ROCiT) team. This role will lead business process improvement efforts across ROCiT initiatives to reengineer, optimize and automate cross-functional workflows while improving the overall effectiveness of our processes. The ideal candidate will lead teams and apply re-engineering, data analysis, and automation principles to design optimized business processes and improve overall performance. The VP will evaluate and assess gaps and opportunities in current processes, apply best practices for process design and business performance improvement and develop scalable outcomes.

The VP, Continuous Improvement will work with both senior management and frontline personnel alike to understand and document current state and identify and implement improvements to workflows from a people, process and technological perspective. They will be critical to the success of performance improvement within functions as teams adopt Lean Management System practices. The VP, Continuous Improvement, will be seen as a thought leader and a hands-on coach for the business as they adopt Lean Tools in the daily management of their business.

Responsibilities:

• Data Analysis: Identifies data source, gathers and analyzes data relevant to processes identified for process improvement initiatives. May recommend data requirements. Develop and evaluate metrics to measure process improvement outcomes and their alignment with strategic program objective.

• Research: May research and summarize best practice standards relevant to process management. Make recommendations on appropriate solutions based on research and adherence to standard work.

• Process Architecture: Interviews stakeholders and process owners to define processes. Ensures process mapping is complete. Designs processes using defined methods. Provides feedback and guidance to less senior analysts/consultants.

• Process Recommendations: Prepares process recommendation documents, including presentations to senior management, process maps, supporting metrics, business requirements and related impact analyses for less complex processes or for portions of larger or inter-related processes. Lead and facilitate business process improvement sessions and collaborate on process assessment, optimization, and automation opportunities. Responsible for leveraging Lean Six Sigma methodologies, AI and Machine Learning principles, knowledge of Agentic AI, Autonomous Systems, and Orchestration Tools to drive process improvement initiatives.

• Performance Management & Control: Develops performance metrics to ensure process success. Reviews data post- implementation to measure outcomes and impacts. May develop recommendations to minimize impacts.

• Change Management: Participate in Change Management activities associated with process improvement. Engages leadership and stakeholders to obtain support and buy in for changes. Partners with management, project champions, and process owners to align process improvement initiatives with business objectives. Engage with business stakeholders to identify challenges and objectives. In partnership with business stakeholders, build, analyze and transform operating processes across Risk, Operations, Compliance and Transformation. Drive growth mindset and continuous improvement through coaching/training of the business process managers/analysts within the ROCiT organization.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor’s degree in Business, Engineering, or Industrial Engineering

• Minimum of 8+ years of experience in process improvement and process re-engineering domains in wealth management or related industry

• Experience working within and deploying continuous improvement management system e.g., Danaher Business Systems, McKinsey-style Lean Management System, etc.

• Direct experience leading and transforming end-to-end process improvement; designing processes and defining metrics within the financial services industry

• Experience in Lean Tools like Huddle-boards, Standard Work, Kaizen, Root-Cause problem solving, WILO/DILO, etc.

• Extensive experience coaching all levels of management in performance/process improvement

• Demonstrated expertise in defining and analyzing performance metrics leveraging process design best practices

• Experience working in a collaborative environment that focuses on customer data/needs and adapting to new methods/processes to continuously improve

• Actively identifying and solving issues while clearly communicating goals/objectives to drive positive results through demonstrated lean principles

• Demonstrated ability to identify and evaluate process improvement opportunities using automation technologies (RPA, low-code platforms, workflow tools), AI/ML solutions, and emerging Agentic AI frameworks

• Proficient in data analysis tools such as Tableau, Medallia, and similar platforms to derive actionable insights and support continuous improvement initiatives.

Preferences:

• Lean Six Sigma Black Belt is preferred.

• Extensive experience facilitating Kaizen and implementing/supporting a Lean Management System

• Creative, adaptive and an experienced practitioner; with a growth mindset and superior collaboration skills

• Experience in training employees on business process standardization practices

• Ability to create and stop and see the big picture while also rolling up the sleeves to "get into the details" as needed

• Superior communication and collaboration skills with the ability to communicate effectively at all levels of the organization; inclusive of written and verbal communications Ability to work with minimal guidance and supervision in a fast moving, entrepreneurial environment

#LI-PA

 

Pay Range:

$119,775-$199,625/year
 Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

• Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

• Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

• Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

• Impactful Work: Our size is just right for you to make a real impact. Learn more here!

• Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

• Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

• Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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